panache-logo

An International Premier Online Luxury Beauty Destination
Privacy Policy

Our privacy policy and set out the basis on which you can visit and use the Panache Cosmetics.

Please read, understand and abide them carefully as they contain important information.

The following terminology applies to Privacy Statement

["Client", “Customer”, “You” and “Your”] refers to you, the person accessing the website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to Panache Cosmetics Ltd (“PCL”). “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves where specified.

Privacy Statement

Your privacy and the security of your personal information is our highest priority. We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure security and to provide the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us information, it may be used for:

Administration of our site

The information you give us is necessary to enable us to fulfill your order, make sure it is delivered correctly and to maintain your account.

Customer Service

We shall ask for your contact details, such as your email address and telephone number; this enables us to answer any questions you have about using our website and to notify you about the status of your order.

Direct marketing

We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email, post or telephone.

Confidentiality

Panache Cosmetics Limited is registered under the Data Protection Act 1998 (our registration number is: Z9840775) and as such any information concerning the Client and their respective Client Records is stored securely and may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our Authorised Brand Partners, if legally required doing so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. When relevant we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. You can see the personal data that we hold on you by sending a £10 fee and written request to: The Company Secretary, Panache Cosmetics Limited, Vicarage House, 58-60 Kensington Church Street, Kensington, London, W8 4DB, United Kingdom.

In accordance with the Privacy & Electronic Communications (EU Directive) Regulations 2003 (PECR) we will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail without your consent. Any emails sent by this Company will only be in accordance with your consent in connection with the provision of agreed services and products and clients will be notified on each and every subsequent occasion they have the option to unsubscribe from future emails at any time.

Customer Care

For any enquiries, please use the contact details below or view our FAQs

For mail orders please call: +44(0)845 603 6870
Lines are open
9.00 am to 5.00 pm (GMT), Monday - Friday.
10.00 am to 4.00 pm (GMT), Saturday.

Email Sign Up

To receive updates on products and offers from Panache Cosmetics, sign up below

Contact Us

Submit your enquiry using the boxes below